Terms of Service

You must be at least 18 years old and able to form a binding contract to use the Services. You are responsible for the activity under your account and for keeping your credentials secure. Access to the access portal and mobile companion is for existing customers and their authorized operators; you may not share access with unauthorized parties.

We provide software for marketing, CRM, scheduling, communications, and AI-assisted workflows. We may add, change, or remove features over time. We may also set reasonable usage limits and may suspend features for maintenance, security, or to comply with law.

You agree not to:

• –Use the Services to violate any law, or to send unlawful, harassing, or unsolicited messages (you are responsible for obtaining the consents required to contact your leads/customers).
• –Reverse engineer, scrape, overload, or attempt to gain unauthorized access to the Services or other accounts/workspaces.
• –Upload malicious code or content that infringes others' rights.
• –Use AI features in violation of our AI providers' terms or policies.

Paid Services are billed on the plan and cadence shown at purchase. Fees are charged through our payment processor (Stripe) and, unless stated otherwise, are non-refundable except where required by law. You authorize us to charge your payment method for recurring fees until you cancel. We may change pricing prospectively with notice.

The mobile CRM companion is a tool for existing customers to access their workspace data; it does not sell subscriptions, upgrades, or digital goods inside the mobile app. Account and billing changes are made through the web access portal, not the mobile app.

You retain ownership of the data you and your operators submit to the Services ("Workspace Data"). You grant us the limited rights needed to host, process, and display Workspace Data to provide the Services, including processing through the service providers listed in our Privacy Policy. You are responsible for the accuracy of Workspace Data and for having the rights and consents to provide it.

The Services, including their software, design, and content (excluding Workspace Data), are owned by us or our licensors and are protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable right to use the Services per these Terms.

The Services integrate third-party providers (for example, Supabase, Twilio, Stripe, Google, Anthropic, OpenAI, ElevenLabs, AWS). Your use of those integrations may be subject to their terms, and we are not responsible for third-party services.

The Services are provided "as is" and "as available" without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or that results (including marketing or revenue outcomes) will be achieved.

To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits or revenues. Our total liability for any claim arising out of or relating to the Services will not exceed the amounts you paid us for the Services in the twelve months before the claim.

You agree to indemnify and hold us harmless from claims arising out of your Workspace Data, your use of the Services, your violation of these Terms, or your violation of applicable law or third-party rights (including consent and anti-spam laws for messages you send).

You may stop using the Services at any time. We may suspend or terminate access if you breach these Terms, create risk or legal exposure, or for prolonged inactivity. On termination, your right to use the Services ends; provisions that by their nature should survive (e.g., ownership, disclaimers, liability limits) will survive.

We may update these Terms from time to time. The updated version is indicated by the revised "Last updated" date. Material changes may be communicated by posting a notice or sending a notification. Continued use after changes take effect constitutes acceptance.

These Terms are governed by the laws of the United States and the state in which Agents First is established, without regard to conflict-of-laws rules. Questions about these Terms? Contact hello@agentsfirst.ai.